New governing law for licenses to App based taxi aggregators



Ministry of Road Transport & Highways has released governing regulations for app-based taxi aggregators. Uber and Ola, the two taxi gatherers plan to get licenses to comply with the latest governing regulations, as the two are not regulated by the Motor Vehicles Act 1988 or any of the State Acts on vehicles. The guidelines of the Act clearly states that the ‘IT Aggregators’ are different from traditional offline taxi operators and hence there must be specific policies to regulate their licensing, compliance and liability. The guidelines also include that such aggregators must have a 24*7 call center and a helpline number directly connecting to a grievance redressal officer. The need for such a regulation was felt for the first time when a case of Uber cab driver raping his client came up in the year of 2014.  Well, this is a new step ahead for the betterment of functioning of such ‘IT aggregators’ hoping it will be of some help.


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